Service Agreement

Plain-English terms for working together.

You pay a flat monthly fee. I build and run your whole online presence. It's month-to-month, your domain and content are always yours, and you can leave anytime.

Last updated June 9, 2026

Cancel anytime

Month-to-month. No contract, no penalty, either side.

No setup fee

The site is built before you pay. No build fee, ever.

No refunds

A paid month is a delivered month. Cancelling stops the next charge.

You keep what's yours

Your domain and your content are always yours.

What you get

Hosted

$69/mo

For businesses whose site rarely changes — a bakery, a taco shop, a salon.

✓A custom-built website
✓Hosting, fast and secure
✓Your domain, managed for you
✓One branded email address
✓Local search setup
✓One content update a month

For sites that change

Partner

$199/mo

For studios, coaches, and seasonal promotions that move constantly.

✓Everything in Hosted, plus:
✓Unlimited changes, whenever
✓New pages & campaign landing pages
✓Proactive ideas, not just fixes
✓Priority turnaround

About the Hosted update limit: "one update a month" means one batch of changes, not one character. Send a few tweaks together and they count as one. If you regularly need more, that's a sign Partner fits you better, and we can switch you over anytime.

What it costs

Hosted: $69/month. Partner: $199/month.
All-inclusive. The price covers hosting, your domain, your email, and the work. There is no setup fee and no build fee — the site I show you is already built before you pay anything.
Billed monthly. Pay by automatic subscription (a card on file, charged each month) or by monthly invoice — your choice.

Month-to-month — leave anytime

There is no contract and no minimum term. Your membership renews each month for as long as you want it.
Either of us can end it at any time. If you want to stop, tell me and I'll cancel your next charge. If I ever need to step away, I'll give you reasonable notice and help you land safely.
No cancellation fee. No "notice period" you have to pay through.

No refunds

When you're billed, you're paying for that month of service — your site stays live, hosted, and supported for the month you paid for.
Cancelling stops the next charge. It does not refund the month you're currently in, because that month's service has already been provided.
This keeps things fair in both directions: you never owe me a future commitment, and a paid month is a delivered month.

What's yours, and what's part of the service

Your domain is always yours. Your business name on the web belongs to you, not me.
Your content is always yours. The words you wrote and the photos you provided are yours to keep and reuse anywhere.
The website itself is part of the membership. The design, build, and live hosted site are the service you're paying for — like any hosted platform, it runs for as long as you're a member. If you cancel, the site comes down, but you keep your domain and your content.

There's no lock-in and nothing held hostage. You can walk away anytime and leave with what's yours.

Taking your domain with you

Your domain is registered for you at Porkbun. When you cancel, you have two ways to take it:

The free way (recommended). Open your own free Porkbun account and I'll move the domain straight into it — no charge, usually same day.

Move it to another registrar. Prefer GoDaddy, Namecheap, or somewhere else? I'll unlock the domain and hand you the authorization code; your new registrar handles the move and charges their standard ~1-year registration fee — that's their fee, not mine.

One note outside anyone's control: ICANN places a 60-day lock on transferring a domain to a different registrar after it's first registered. Inside that window, the free Porkbun move still works — only path 2 has to wait out the lock.

What I need from you

Timely content. When I need your hours, prices, photos, or sign-off, getting it back promptly keeps things moving.
One point of contact. One person who speaks for the business avoids conflicting requests.
Requests within scope. On Hosted, the one-update-a-month limit is the deal. On Partner, "unlimited" means a fair, reasonable flow of requests — not a stand-in for a full-time web team or work unrelated to your site.

A note on this agreement

This is written in plain English on purpose — readable in a couple of minutes, saying exactly what it means. It isn't drafted by a lawyer, and for most local businesses at this price it doesn't need to be. If your situation calls for something more formal, say so and we'll sort it out.

By paying your first invoice or starting your subscription, you're agreeing to these terms for your tier.

Have a question? Book a call